This guide will help you find the right heat pump for your home, whether it’s a ducted system or a mini-split, and whether you’re looking to replace or supplement a traditional heating and cooling system or simply want to upgrade to a newer, more efficient heat pump. We’ll describe the features to look for and share tips on how to find a qualified installer. Plus, we offer advice on how to make the most of your heat pump once it’s installed.Ĭonsumer Reports members can also view our heat pump ratings for the most reliable brands of ducted heat pumps and the brands with the highest owner satisfaction. Our ratings include 24 brands and are based on data from our member surveys covering more than 13,500 heat pumps in real-world use, installed between 20.